An audit report is a product and outcome of any external or internal audit. Audit reports are the result of an evaluation against a set of criteria. The report indicates how the audited organisation complies with the assessed criteria. Some say the audit report must be comprehensive and include all the details of audited elements. Others believe the audit report should not have too much detail and only include positive and negative observations. The question is, what should a good audit report look like? What level of detail is required? Is there anything that should not be addressed in the report? What about corrective actions or root cause analysis? How to write the audit non-conformities?
This article will focus on the key elements that should be included in an audit report.
1) Audit Scope and criteria
The audit scope and criteria form the basis of every audit. They indicate what has been audited against which specific criteria.
Let's look at this example if a client’s intake department against the Intake procedures was audited, your report must contain this information otherwise, the readers would not understand where what or who had been audited.
2) Summary of positive observations
It is recommended that you start your audit report with some positive observations or best practices that you observed during the audit. These observations indicate the best practices you observed during the audit. Ensure that you support your positive observations with some objective evidence.
Please note that you do not have to make a positive observation in your report just for the sake of it! You can skip this section if you have not seen any positive observations.
3) Summary of gaps and non-conformities
The audit gaps are the findings that do not comply with the assessed criteria. The report must include a summary of the non-conformities and what did not comply with the criteria.
4) Categories of audit findings
There are various audit findings categories across different industries and organisations. These categories define the significance of an audit finding. It can be a major, minor, observation, opportunity for improvement, or an area of concern.
The report must include the category of each audit finding and how significant they were. Depending on the audited scheme, the outcomes can be different, whether they were major or minor findings. It is important to make sure that audit nonconformities are in line with the categories of the audited program.
5) Audit findings, description and detail
Never forget that the audit objective aims to look for compliance. Writing the description of both conformity and nonconformity within the report is recommended. However, organisations are more interested to see their non-conformances. In general, there are some consequences for the non-conformities, such as corrective actions, change management, etc., whereas conformities don’t trigger any actions.
Being specific is a key factor when it comes to writing non-conformities. Each non-conformity must be supported by objective evidence. You cannot report an audit non-conformity based on what you think or guess.
6) The auditor statements
In this section, you should write down a general statement about the health of the audit process such as:
7) Auditor's conclusion
The audit report is usually finished with a conclusion. The following suggestions are helpful when writing the conclusion to your report:
The level and content of the report can vary due to many reasons. These points are some tips to be considered regardless of the type or complexity of the audit report.
A good understanding of the auditing process is essential for business success. Businesses that fully understand their systems and procedures perform better as a team with less stress and more effective outcome.
Check out our Internal Auditor Training Course to learn more about the audit process.
LMS TRG is an Australian-based Auditor Training Provider and Exemplar Global Recognised Training Provider, delivering high-quality, practical and industry-focused ISO training across Australia and internationally.
We provide professional auditor training to individuals, businesses and large organisations. We also have established partnerships with leading certification bodies, delivering auditor training on their behalf as part of their training services.
Our 100% online, self-paced courses cover ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 13485 and Integrated Management Systems (IMS), offering Foundation, Internal Auditor and Lead Auditor Training to suit different levels of experience and professional development needs.
Our training helps professionals develop auditing skills, achieve recognised competencies and advance their careers, while supporting organisations in building capable, confident and competent audit teams.
Our email content is full of value, void of hype, tailored to your interests whenever possible, never pushy, and always free.
50% Complete
Kindly complete the form below and confirm your email address. We will keep you updated with news, articles and promotions.