The Quality Policy is a fundamental component of the ISO 9001 Quality Management System (QMS). It is a formal statement of the organisation's commitment to quality, outlining the organisation's overal...

Integrated management systems (IMS) have become increasingly popular in recent years as organisations look for ways to improve efficiency, effectiveness, and compliance while reducing costs. But what ...

Audit nonconformity is one of the potential outcomes of first, second, or third-party audits, and they are one of the main elements of the audit report.

Auditees are interested in the audit reports t...

Management review is a systematic, formal, frequent assessment of top managers to measure the effectiveness of the organisation's management systems.

The management review meeting aims to evaluate yo...

Producing objective evidence is an essential factor to demonstrate compliance to one or more audit schemes. In order to comply with any management systems, you should be able to demonstrate the bare m...

Do’s and Don’ts for Auditors

Auditing is verifying an organisation’s management systems against specific criteria, which can be customer-related, ISO 9001, or NDIS Quality Indicator guidelines. An au...

There are several steps to become ready for your external audit, from updating policies and procedures to reviewing single details of each process and practice. Knowing your rights and responsibilitie...

An audit report is a product and outcome of any external or internal audit. Audit reports are the result of an evaluation against a set of criteria. The report indicates how the audited organisation c...