NDIS Audit Preparation Program
&
NIDS Policies, Procedures and Templates
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Why LMS TRG?
NDIS Registration and Renewal Programs
Policies, Procedures and Templates + Step By Step Guide

Verification Bundle
Policy & Procedures Templates
+ Step By Step Guide
All you need to start your NDIS business with a step-by-step guide on how to become ready to pass your NDIS Verification Audit. Get access to ready-to-use policies, procedures, forms, registers, and templates.
Policies & Procedures templates for the NDIS Verification module

Certification Bundle
Policy & Procedures Templates
+ Step By Step Guide
All you need to start your NDIS business with a step-by-step guide on how to become ready to pass your NDIS Certification Audit. Get access to ready-to-use policies, procedures, forms, registers, and templates.
Policies & Procedures templates for all the NDIS Core + High-Risk modules

Internal Auditor Training
Start your NDIS (National Disability Insurance Scheme) Internal Auditor course today and be on your way to embed excellence, reduce risks and become ready for your Certification/Mid-term NDIS audit.
Testimonials
Jaz
Highly recommend for anyone including non NDIS providers getting started. The documents are so easy to edit to your needs and add business information to. After using another company and wasting a month having to proof read and amend grammar and spelling mistakes all the way through, these files were so EASY to work with. Well written, professional, easy to use. Thank you.
Zara
Very professional knowledgeable team of humble people who genuine do serve,support, guide and hold their clients accountable throughout their journey to reach goals. They were extremely responsive to any form of contact we made and attended to our needs beyond expectation. Thank you team for a pleasantly guided memorable journey - very grateful
⭐⭐⭐⭐⭐
Wajid Mirza
I have no words to describe the amazing level of service provided by LMS TRG!!!!! They not only provide documents but the assistance provided after purchasing the documents was unlike any I have experienced before. Professional, Timely and Genuine!!!!! Do not look anywhere else. I read the reviews before purchasing and thought to myself these sound too good to be true. Now I'm writing a similar review. Thank you for all your help Maz.
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Policies and Procedures
What You Will Find In the Certification Bundle
Core Module Policies and Procedures
Decision Making And Choice Policy And Procedure |
Participants Rights And Responsibilities Policy And Procedure |
Aboriginal And Torres Strait Islander People Policy And Procedures |
Violence, Abuse, Neglect, Exploitation And Discrimination |
Person-Centred Supports Policy And Participant Service Charter Of Right |
Advocacy Support Policy And Procedure |
Individual Values And Beliefs Policy And Procedure |
Privacy And Dignity Policy And Procedure |
Confidentiality Policy And Procedure |
Management Of Data Breach Policy And Procedure |
Delegation Of Responsibility Policy And Procedure |
Quality Management Policy |
Care Assessment And Review Policy And Procedure |
Participant Case Notes Policy And Procedure |
Consent Policy And Procedure |
Succession Planning Policy And Procedure |
Compliance Policy And Procedure |
Continous Improvement Polcy And Procedure |
Risk Management Policy And Procedure |
Workplace Health And Safety Policy And Procedure |
Information Management Policy And Procedure |
Providing Information And Referral Policy And Procedure |
Financial Management Policy And Procedure |
Human Resources Policy And Procedure |
Conflict Of Interest Policy And Procedure |
Preferred Method Of Communication Policy And Procedure |
Ndis Worker Screening Check Policy And Procedure |
Disputes And Grievances Policy And Procedure |
Equity And Anti-Discriminaton Policy And Procedure |
Workplace Incident Management Policy And Procedure |
Complaints, Compliments And Feedback Policy And Procedure |
Participant Incident Management Policy And Procedure |
NDIS Participants Charter |
Continuity Of Support Policy And Procedure |
Zero Tolerance Policy |
Access To Supports Policy And Procedures |
Service Access Policy And Procedure |
Support Planning And Service Agreement Collaboration Policy And Procedures |
Support Planning Policy And Procedures |
Responsive Support Provision And Management Policy And Procedure |
Service Agreement With Participants Policy And Procedure |
Service Delivery And Participation Policy And Procedure |
Non-Response To Scheduled Visit Policy And Procedure |
Telehealth Policy |
Service Exit And Transition Policy And Procedure |
Participant Monies Policy And Procedure |
Disaster Management |
Emergency Management Policy And Procedure |
Safety And Security Policy And Procedure |
Physical Accessibiilty Policy And Procedure |
Food Storage & Preparation Policy And Procedure |
Vehicle Policy And Procedure |
Participant Money And Property Policy And Procedure |
Infection Control Policy And Procedure |
Chemical Usage And Storage Policy And Procedure |
Medication Policy And Procedure |
Waste Management Policy And Procedure |
Module One (1) Policies and Procedures
Urinary Catheter Management Policy And Procedure |
Enternal Feeding & Management Policy And Procedure |
Tracheostomy Policy And Procedure |
Urinary Catheter Management Policy And Procedure |
Ventilation Management Policy |
Subcutaneous Injection Policy And Procedure |
Wound Management Policy And Procedure |
Severe Dysphagia Management Policy And Procedure |
Diabetes Management Policy And Procedure |
Seizure Management Policy And Procedure |
Stoma Care Policy |
Module Two (2, 2a) Policies and Procedures
Positive Behaviour Support Policy And Procedure |
Restrictive Practices Policy And Procedure |
Module Three (3) Policies and Procedures
Child Safety Policy And Procedure
Module Four (4) Policies and Procedures
Support Coordination Policy And Procedure |
Conflict Of Interest Policy And Procedure |
Module Five (5) Policies and Procedures
SDA Policy |
NDIS SDA Conflict Of Interest Declaration |
Forms and Templates
What You Will Find In the Certification Bundle
General (Core Module) Forms and Templates
Delegation of Authority |
Incident-Event register |
Complaint-Feedback Register |
Risk Assessed Role Register |
Waste and Risks Register |
Risk Assessment Register |
Compliance Register |
Asset Register |
Aboriginal Engagement Procedure |
Act as an Advocate Form |
Business Continuity Risk Assessment |
Simple Guide for Business-Planning |
Business Plan Template |
Cash Card Clause |
Cash Reconciliation Form |
Client File Audit checklist |
Code of Conduct |
Complaints Form |
Conflict of Interest Form |
Continues Improvement Register |
Emergency Plan Form |
Feedback form |
Hazard Form |
Hazard Identification Register |
Home Safety Checklist |
Incident Form |
Internal audit Schedule |
Meeting Minutes |
Risk Indemnity Form |
WHS Checklist |
Commission - Pamphlet |
Commission Participant Information Pack-Full Version |
Commission Participant-letter |
Hazardous Substances Checklist |
Disaster and Contingency Plan |
Waste Risk Assessment Checklist |
Vehicle Safety Check Sheet |
New Plant-Asset Hazard Checklist |
Root Cause Analysis Form |
HR/Staff Related Forms
Basic Client Manual Handing Plan |
Easy Read Consent |
Easy Read Documents Consolidated |
Individual Risk Assessment Checklist |
Individual Risk Assessment Form |
Participant Consent Form |
Participant Cover Page |
Participant Exit or Transition Form |
Participant Handbook |
Staff Induction Checklist |
Staff Time-sheet |
Staff Training Tracker |
Risk Assessment Guide-Checklist Support Workers |
Employee or Contractor Details Form |
Support worker Performance appraisal |
TFN Declaration Form |
The Fair Work Information Statement |
Training Needs Analysis |
Participants Related Forms
Basic Client Manual Handing Plan |
Easy Read Consent |
Easy Read Documents Consolidated |
Individual Risk Assessment Checklist |
Individual Risk Assessment Form |
Participant Consent Form |
Participant Cover Page |
Participant Exit or Transition Form |
Participant Handbook |
Participant Intake Checklist |
Participant Intake Form |
Participant Review Form |
Participants Property Register |
Progress Notes Template |
Service Agreement/Schedule of Support |
Support Plan Template |
Participant's File Audit Checklist |
Medication Forms and templates
Administration of Medication Evaluation Checklist |
Medication Form & Consent |
Medication Incident Form |
Medication Management Checklist |
Medication Audit Checklist |
PRN Care Plan |
S8 Medication Risk Assessment |
Medication Chart Form |
Medication Risk Identification Checklist |
Mealtime Management Policy and Templates
Mealtime Management Policy and Procedure |
Food Diary Form |
Mealtime Management Plan Form |
Nutrition and Swallowing Risk Checklist |
Nutrition Assessment |
Module One (1) Forms and Templates
Seizure Record Form |
Bowel Chart Form |
Catheter Care Form |
Catheter Care Plan |
Complex Bowel Care Plan |
Daily Intake and Output Form |
Diabetes Care Plan |
Enteral Feed Care Plan Form |
Injection Record Form |
Insulin Sign Off Form |
Manual Handling Participant Care Plan |
Medication Chart Form |
Medication Incident Form |
Nursing Assessment |
Nutrition and Swallowing Risk Form |
PEG Feed Care Plan |
Peg Tube Feeding Assessment |
Tracheostomy Care Plan |
Ventilation Care Plan |
Wound Treatment Form |
Injection Technique |
Wound Mangement Chart |
High Intensity Care Assessment Form |
Woundchart |
Barden Scale Risk Assessment Tool |
Comprehensive Skin Assessment |
Doctors Order |
Participant Weight Chart |
PRN Intake Checklist |
Subcutaneous Injections Doctor’s Order |
Telephone Order for Medical Practitioner |
Tracheostomy and Ventilator Observation Chart |
Ventilation Schedule |
Severe Dysphagia Management plan Form |
Evaluation of competency High intensity support activity |
Epilepsy Management Plan Seizure unrestricted |
Emergency My Diabetes Plan |
Diabetes Emergency |
Weekly sleep chart |
Oral Care Plan |
Module Two (2, 2a) Forms and Templates
Restrictive Practice Reporting and Monitoring Register |
Detailed-guidance-re portable-incidents-detailed-guidance-registered |
Fact sheet covid 19 behaviour support and restrictive practices |
Portal user guide monthly reporting restrictive-practices |
Prescribing psychotropic medication-intellectual disability |
Self assessment resource guide PBS capability framework |
Behaviour Support Plan Template |
Interim Behaviour Support Plan Template |
Restrictive Practices Monthly Reporting |
Restrictive Practice Reporting |
Behaviour Observation Chart (including Supported Accommodation) |
Interim behaviour support plan template |
Module Four (4) Forms and Templates
Specialist Support Coordination Manual |
Billable - Non-Billable Supports |
Conflict of Interest Declaration |
Coordination of Supports - 8 Week Progress Report |
Support coordination 9 month review |
Support Coordination Plan |
Support coordination service agreement |
Support Coordination Support Plan |
Module Five (5) Forms and Templates
SDA Conflict Of Interest |
Preventative Maintenance |
SDA Service Agreement |
SDA Inspection checklist |
SIL Service Agreement |
Frequently Asked Questions
Who is this program (NDIS Certification/Verification Bundle) for?
LMS TRG's audit-ready program is available for all potential or current NDIS service providers within Australia. Providers who are about to become NDIS registered or have to be audited by Approved Quality Auditors and deal with the complexity of registration, setting up their quality system or audit process, will find LMS TRG's audit-ready program valuable.
Why I must become prepared for the audit?
As an NDIS potential or current provider, you must demonstrate that you are complying with NDIS Standards and NDIS Quality Indicator Guidelines. You will be audited by one of the NDIS Approved Quality Auditors. The result of the audit will allow you to start or continue your operation as an NDIS registered service provider.
What are the benefits of the LMS TRG's audit-ready program?
The LMS TRG's audit-ready program has demystified the NDIS requirements relates to registration and audit for you. It includes all NDIS required policies, procedures, templates you may need to pass your NDIS audit. This program is 100% online and you can complete the program at your own pace. No need to pay thousands of dollars to consultants to give you Information. We have done the hard work for you and developed a very user-friendly program.
Why is it important to carry out NDIS Internal audits?
There are many reasons to do internal audits. Some are:
- NDIS Division 2 – Governance and Operational Management of NDIS Quality indicators section 13(2)
- Internal Audit is the process of giving guarantees to interested parties such as the NDIS Commission or NDIS participants and their families relate to the integrity and functionality of the provider NDIS management systems
- Outlines the provider is following NDIS rules and requirements
- Internal audits form part of the continual improvement cycle
- Internal audits help to keep systems current and up to date
NDIS Registration Groups - Quick Guide

NDIS Verification Bundle
0103 Assist Prod-Pers Care/Safety
0105 Personal Mobility Equipment
0108 Assist-Travel/Transport
0109 Vehicle Modifications
0111 Home Modifications
0112 Assistive Equip-Recreation
0113 Vision Equipment
0114 Community Nursing Care
0116 Innov Community Participation
0119 Specialised Hearing Services
0120 Household Tasks
0121 Interpret/Translate
0122 Hearing Equipment
0123 Assistive Prod-Household Task
0124 Comms & Info Equipment
0126 Ex Phys Pers Training
0127 Plan Management
0128 Therapeutic supports
0129 Specialised Driver Training
0130 Assistance Animals
0134 Hearing services
0135 Custom Prosthetics

NDIS Certification Bundle
0106 Assist-Life Stage, Transition
0107 Assist-Personal Activities
0115 Daily Tasks/Shared Living
0117 Development-Life Skills
0125 Participate Community
0133 Spec Support Employ
0136 Group/Centre Activities
High Risk Modules
0104 Assist Personal Activities High (Module 1)
0110 Behaviour Support (Module 2)
0118 Early Childhood Supports (Module 3)
0132 Support Coordination (Module 4)
0131 Specialised Disability Accommodation (Module 5)
Free phone consultation
To discuss about your services, NDIS Registration /Renewal and to determine which product suits you best. Submit your details and one of our customer service representatives will be in touch shortly.
NDIS Resources
Starting your own business can be exciting and rewarding. With the introduction of the NDIS, there are even more reasons to start a meaningful business to help people with disabilities and enjoy the feeling of being your own boss!
However, starting an NDIS business can be daunting. There are so much you need to know and do to apply successfully. You have to complete a lot of paperwork whether you are a sole trader or a company.
Read MoreOne of the key requirements of the National Disability Insurance Scheme (NDIS) for disability service providers is to conduct an internal audit. NDIS providers often ask questions about internal audits as they are not sure about its application to their scope or how it needs to be conducted. In this article, we focus on answering the most common questions asked by NDIS providers.
1. What is an NDIS internal audit? An internal audit is also known as a first-party audit. As an NDIS provider, you need to conduct internal audits on a regular basis. Apart from it being a mandatory requirement
National Disability Insurance Scheme (NDIS) service providers must implement and document an internal audit program. There is no way to avoid it. It is part of the requirements for providing NDIS services. And, in reality, internal audits empower your organisation. It helps identify the risks to the organisation and reveals potentially hidden problems so that you can manage your business proactively.
Apart from meeting regulatory requirements, internal audits build trust and confidence in an organisation’s clients and their families.
Read MoreThis blog outlines the differences between verification audits and certification audits for NDIS providers under the requirements of the NDIS Quality and Safeguards Commission (NDIS Commission).
To register as an NDIS provider under the NDIS Commission requirements you will need to meet relevant parts of the NDIS Practice Standards in relation to the support and services your organisation delivers or is intending to deliver. The NDIS Commission will also take into account your organisation’s suitability to deliver NDIS support and services when making a decision on your registration application.
Read MoreMany NDIS providers going for an external audit wonder what will happen if the auditors find something wrong in the audit. What will be the consequences? Will they stop the audit? Will they refuse to recommend the organisation for approval or certification? Will they continue the audit? Here are some hints about how audit findings work, when the auditors may stop audit, what nonconformities mean, and what you need to do about them. What do the auditors do?
What happens in an audit is that the auditor takes a set of criteria, such as the NDIS Quality Indicator guidelines requirements, along with your policies and procedures, and gathers evidence to verify if the criteria are being met.
Read MoreWho We Are
At core, LMS TRG is a compliance consulting and training organisation that builds and delivers powerful and practical products for people and businesses. Born and bred in Melbourne, Australia with an amazing team of expert auditors, consultants, and entrepreneurs.
We Care for each other, our members, and our society.
We Dare to discover and experiment, trying to be different and be fearless, and innovative.
We share our knowledge and experience, work together and continue to support our members.
