What needs to be documented?
Are you planning to become a registered NDIS provider and not sure about what needs to be documented?
NDIS providers are required to present a management system outlining how they meet the NDIS standards and requirements. A documented system could include the following:
This article outlining the required documentation, policies, and procedures is mainly for businesses planning to become a registered NDIS providers and needing to comply with the Core Module of NDIS Quality Indicators Guidelines 2018.
Documented information Vs Records
Documented information is broken up into two categories; documents and records. Policies, procedures, forms, templates, or registers are all considered as part of the documented system. When a form is filled out, it becomes a record.
Why do things need to be documented?
What needs to be documented is a common question asked by the business owners or NDIS providers. The reason to have a documented system is to address one or all of the following:
To become a registered NDIS provider, what are the mandatory documentation?
Providers are often not sure about what needs to be documented to meet the NDIS requirements. The level of complexity, size and scale of the organisations are often the main driver for what needs to be documented. However, there are some mandatory requirements that must be followed by any provider regardless of the size or complexity.
This list shows what needs to be documented as per the Core Module of the NDIS Quality Indicators Guidelines 2018:
To support compliance against the above items, providers need to have a management system in place that is formed from policies, procedures and templates.
The list below is a general guide to the type of documents required for your management. The level of complexity of these documents may vary due to the size and scale of the organisation:
At core, LMS TRG is a compliance consulting and training organisation that builds and delivers powerful and practical products for people and businesses. Born and bred in Melbourne, Australia with an amazing team of expert auditors, consultants, and entrepreneurs.
Our area of expertise lies in providing training and guidance on compliance with the National Disability Insurance Scheme (NDIS) and the International Organisation for Standardisation (ISO). We also assist organisations in implementing effective management systems that are tailored to their specific needs and requirements. Our comprehensive approach to compliance training and management systems ensures our clients have the knowledge and tools necessary to meet regulatory requirements and industry standards. We are committed to helping our clients achieve success and maintain a culture of excellence in their operations.
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