This post outlines the differences between verification and certification audits for NDIS providers under the NDIS Quality and Safeguards Commission (NDIS Commission) requirements.
To register as an NDIS provider under the NDIS Commission requirements, you will need to meet relevant parts of the NDIS Practice Standards in relation to the support and services your organisation delivers or intends to deliver. When deciding on your registration application, the NDIS Commission will also consider your organisation’s suitability to deliver NDIS support and services.
All providers seeking registration will be required to undertake an audit against the applicable NDIS Practice Standards as part of the NDIS Commission’s registration requirements. Under the new NDIS Commission, there will be two ways to assess whether your organisation meets the relevant NDIS Practice Standards: Verification and Certification.
When you complete the online application form to become a registered NDIS provider, you will be asked to select the registration groups you’d like to offer services to the participants.
You need to complete a self-assessment against the NDIS Practice Standards relevant to the services and support your organisation delivers to participants and upload any documents required as evidence. Based on your answers to the questions, the Commission will then determine whether your organisation needs to go through the verification or certification pathway.
Verification is for all providers (excluding government entities) delivering lower risk, lower complexity supports and services only.
Certification is for all providers delivering higher risk, more complex service and support. A certification audit is required to examine the provider's governance and operational management processes and their ability to deliver quality services.
If the application on the Commission website shows the Verification module, you will need to implement the requirements relevant to Verification indicators.
For any other outcome, such as Core module, Module 1 or etc, you will require to comply with the certification audit pathway.
You will also receive an email from the Commission with your “Initial Scope of Audit” PDF which outlines your audit pathway. You must present this PDF file to the Approved Quality Auditors when seeking audit quotes to engage them as your auditor.
With LMS TRG audit-ready program (Verification, Certification), we have explained the registration and audit process in detail from A to Z. The bundle programs come with required templates to help you establish a robust process for your business, pass your audit and become a registered NDIS provider effortlessly.
One thing to consider is that having low-risk registration groups does not necessarily mean you will only be prompted to go through the Verification pathway. You may still have low-risk registration groups, but because the core module will apply to your scope, you will then need to go ahead for Certification. As mentioned before, the answers an you give to the questions while going through the application and self-assessment and your selected registration groups will affect your audit pathway.
Below is a list of low and high-risk registration groups:
Low-risk registration group (Verification)
NDIS Registration-Verification Audit pathway
Medium and High-risk registration group (Certification)
NDIS Registration-Certification Audit pathway
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