The underlying principles of ISO 9001:2015 Quality Management Systems should help organizations to improve the way they do things. Take the wrong implementation approach to the requirements, and...

There are several steps to become ready for your external audit, from updating policies and procedures to reviewing single details of each process and practice. Knowing your rights and...

One of the key requirements of the National Disability Insurance Scheme (NDIS) for disability service providers is to conduct an internal audit. NDIS providers often ask questions about internal...

Keeping up with ever-evolving trends can be challenging as technology continuously develops new learning methodologies, but rest assured, online training ensures that you stay ahead of the game.

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Some people see audits as an opportunity for improvement that helps organizations and staff identify potential gaps and focus on their weak points. Others see audits as a process run by an auditor...

As the definition suggests, auditing is defined as the on-site verification activity, such as inspection or examination, of a process or quality system, to ensure compliance with requirements. The...

Leading an audit or being an audit team leader is one of the crucial audit skills. Auditors should learn and practice the skills necessary to lead a team and audit in a stress-free way.

Some...

Manual handling is an activity that many people deal with during their day-to-day activities. It can be as simple as moving items from one place to another when carrying groceries, or it can be a...

An audit is an assessment against specified criteria. Proper planning is a crucial factor for effective outcomes. While planning, we need to consider certain aspects, such as the availability of...

What needs to be documented?

Are you planning to become a registered NDIS provider and not sure about what needs to be documented? 

NDIS providers are required to present a management system...